With GTEK Care, your product stays covered for up to two additional years beyond the standard warranty period. It’s the easiest way to extend your coverage and protect your investment against unexpected manufacturing issues — directly backed by GTEK’s trusted service team.

What’s included:
Adds 2 additional years of warranty coverage for GTEK Smart Board.

Adds 1 additional year of warranty coverage for GTEK OS.

Available for specific models at a fixed purchase price.

Smart Board with 1 OS:

• 65B1TW – $299
• 75B1TW – $399
• 85B1TW – $599
• 98B1TW – $1099

Smart Board with 2 OS:

• 65B1TW – $399
• 75B1TW – $499
• 85B1TW – $699
• 98B1TW – $1299

Scope of Coverage:

• Covers manufacturer defects in materials and workmanship.
• Includes major components: display panel, power supply, control boards, and internal electronics.
• Does not cover accidental damage (drops, spills, impacts, power surges).

Service Process:

• Customer Contact: The customer reaches out to GTEK support with proof of purchase and the product serial number.
• Advance Replacement: GTEK offers an advance shipping service, sending the replacement product first while holding the customer’s credit card on file.
• Return of Defective Product: GTEK arranges a pick-up service for the defective product. The customer is responsible for the return shipping fee.