1. Eligibility for Return

• Returns are accepted within 30 days of delivery.
  
• The product must be in new, unused condition, with all original packaging, accessories, and materials included.
  
• Proof of purchase (such as an invoice or receipt) may be required to validate the return.
  

2. Return Freight Cost

• Due to the size and weight of the 98" smart board display, return shipping is not free.
  
• A flat return freight charge of $350 will apply and be deducted from your refund.
  

3. Return Process

• To initiate a return, please contact our customer service team for a Return Authorization (RA) and shipping instructions.
• Once the product is received and inspected, we will issue a refund of the purchase amount, less the return freight charge.
• Refunds will be processed to the original payment method within 7–10 business days after inspection.
  

4. Damaged or Defective Items

• If your item arrives damaged or defective, please notify us within 5 business days of delivery. We will arrange for replacement or repair at no cost to you.
  

5. Non-Returnable Conditions

• Products that show signs of use, damage, or modification may not be eligible for return or may be subject to a restocking fee.
• Custom orders or special configurations may not be returnable.