Why Extended Warranty?
| Product / Warranty | Standard Warranty | Extended Warranty (GTEK Care) | Premium Extended Warranty (GTEK Care+) |
|---|---|---|---|
| Interactive Flat Panel Board (IFPB) | 1 year (unregistered) 4 years (registered) |
Protect up to 6 years total | ⭐ Protect up to 6 years + accidental damage |
| OPS Modules | 1 year | Protect up to 2 years total | |
| Camera / Accessories | 1 year | Protect up to 2 years total |
Compare GTEK Extended Warranty Programs
| Feature / Service | GTEK Care | GTEK Care+ |
|---|---|---|
| Extends Standard Warranty | ||
| Additional Duration | 2 Years | 2 Years |
| Covers Manufacturer Defects | ||
| Covers Major Components | ||
| Accidental Damage Coverage | ||
| Registration Required | ||
| Advance Replacement | ||
| Free Return Shipping | ||
| Priority Service Response | ||
| Reduces Downtime | ||
| Coverage Includes Drops / Spills / Impacts | ||
| Coverage Includes Power Surge Damage | ||
| Screen Damage Coverage |
GTEK Care+! The premium protection. Zero worries.
For total confidence, GTEK Care+ includes everything in GTEK
Care — plus accidental damage protection and priority service. It’s the most
complete way to keep your GTEK product protected and performing like new.
What’s included:
- 2-year extended coverage beyond the standard warranty
- One-time accidental damage protection covering: Drops, impacts, and liquid spills; Power surges and non-manufacturer screen damage
- Priority claim handling and faster turnaround
- Free pick-up and return shipping for replacements
- Genuine GTEK replacement parts and expert service
What’s not covered:
- Loss or theft of the product
- Cosmetic damage or normal wear and tear
- Damage caused by unauthorized repair or modification
Service process:
- File your claim with GTEK Support — you’ll receive priority approval.
- A replacement unit is shipped first to minimize downtime.
- GTEK arranges free pick-up and return shipping for your defective product.
GTEK Care+ must be purchased and registered within 90 days of the original product purchase date.
GTEK Care. Extended protection. Simple peace of mind.
With GTEK Care, your product stays covered for up to two additional years beyond the standard warranty period. It’s the easiest way to extend your coverage and protect your investment against unexpected manufacturing issues — directly backed by GTEK’s trusted service team.
What’s included:
- 2-year extended coverage beyond the standard warranty
- Expert GTEK service and genuine parts
- Advance replacement service — get a replacement before you return the original
- Coverage for manufacturing defects, including:
- Display panel
- Power supply
- Control boards and internal electronics
What’s not covered:
- Accidental damage (drops, spills, impacts, or power surges)
- Cosmetic wear or normal aging
- Unauthorized modifications or third-party repairs
Service process:
- Contact GTEK Support with your proof of purchase and serial number.
- Receive a replacement first (credit card authorization required).
- Return the defective product using the provided label (shipping fees apply).
GTEK Care must be purchased and registered within 90 days of the original product purchase date.